Support

Rizz AI helps you text better. Drop a screenshot of a chat or paste the message you received, pick a tone, and it writes three replies you can copy into WhatsApp, Instagram, Tinder, Bumble, Hinge, iMessage or any other app. It also writes first messages for new matches, analyses a whole conversation and gives you a personal coach for every person you add.

Add the person (or pick an existing one), tap the camera or photo button, and choose a screenshot of the conversation. The text is read on your phone, then you pick a tone: Funny, Flirty, Cool, Relaxed or Sincere. Tap Shorter, Funnier or Bolder to adjust a reply before copying it. If the screenshot is blurry or cropped, the text may be read incorrectly; you can always paste the message instead.

Anything you can take a screenshot of. For a deeper read you can import a chat export from WhatsApp, Telegram, Instagram or Messenger, or add up to 10 screenshots. The App interface is available in English, Turkish, German, French, Spanish, Italian, Portuguese, Russian, Kazakh and Azerbaijani; change it in Profile → Language.

The coach is a chat where you ask anything about dating and conversations: how to keep a chat going, when to suggest meeting, what to say after a late reply. Every person you add has their own coach that knows the context you gave about them, so advice fits the situation. There is also a general coach without a person.

Chat analysis shows scores for their interest, your interest, balance and overall vibe, with a short summary. It is an estimate based only on the text you provided. Treat it as a second opinion, not a verdict about a real person.

Rizz Pro removes ads and unlocks the App’s full feature set with higher daily limits. Plans are weekly, yearly or a one-time lifetime purchase, depending on your store and country. The exact price and billing period are always shown in the App Store or Google Play before you confirm.

Open Profile → Restore purchases. Make sure you are signed in to the same Apple ID or Google account you bought with and that the device is online. If the purchase still does not appear after a minute, send us the receipt e-mail from Apple or Google through the feedback form or by e-mail and we will check it.

Subscriptions are managed by Apple or Google, not inside the App. iPhone: Settings → your name → Subscriptions → Rizz AI → Cancel. Android: Google Play → profile → Payments & subscriptions → Subscriptions → Rizz AI → Cancel. Cancel at least 24 hours before the renewal date to avoid being charged for the next period. Deleting the App does not cancel a subscription.

Refunds are handled by the store that charged you. Apple: visit reportaproblem.apple.com, sign in and choose the Rizz AI purchase. Google: use the refund request in Google Play or at play.google.com/store/account. We cannot issue refunds directly, but we can confirm purchase details if the store asks.

Yes, on devices signed in to the same Apple ID (iOS) or Google account (Android). Open Profile → Restore purchases on the other device. A purchase made on the App Store cannot be transferred to Google Play, or the other way round.

Yes. The people you add, your chats with the coach and saved replies stay on your phone, and there is no account. Screenshots are read on the device; only the text needed for the answer is sent to our AI service and it is not stored on our server. Details are in the Privacy Policy.

Go to Profile → Privacy and terms → Delete my data. This wipes everything on the device and removes your usage events, notification token, feedback and support messages from our server, then starts the App over with a new anonymous ID. Uninstalling also removes all on-device data. For data held by our providers, e-mail us.

Not yet. Because data lives only on your device and there is no account, people and chats do not transfer to a new phone. Your Rizz Pro purchase does transfer: use Restore purchases on the new device.

iPhone: Settings → Notifications → Rizz AI. Android: Settings → Apps → Rizz AI → Notifications. The App stops sending reminders at the next launch after you turn them off.

The permission lets our ad and measurement partners use your device’s advertising identifier to personalise ads and attribute installs to our campaigns. If you tap “Ask App Not to Track”, the App works exactly the same; ads are simply not personalised. You can change the choice later in Settings → Privacy & Security → Tracking.

Check your connection and try again; replies need a brief online request. If you have reached your daily limit, the App says so and tells you when it resets, or offers a rewarded ad or Rizz Pro. If the error persists, update to the latest version from the store, then send us the message you see through Profile → Support with the topic Bug.

Text recognition works best on a clear, full-width screenshot in good contrast. Avoid photos of a screen, heavy cropping or very small fonts. You can also paste the message as text instead of a screenshot.

Tap the flag next to the answer and tell us what was wrong. The reported answer is sent to our team for review; nothing else from your chat is sent. You can also use Profile → Support → Report a safety concern.

Rizz AI is for adults only and strictly prohibits any content that sexualises minors. Report in the App via Profile → Support → Report a safety concern, or e-mail [email protected] with the subject “Child safety”. Read our Child Safety Standards for how we handle reports. If a child is in immediate danger, contact local emergency services first.

Safety reports are reviewed as a priority. Other feedback is usually answered within a few business days. If you added an e-mail to the form, we reply there; otherwise we may answer with a personal message inside the App.